F&I, Sales Videos for Customers
PVR-Driving Tools and Support
Armed with our comprehensive suite of PVR solutions, we can help your team identify and maximize opportunities to drive revenue with every sale while offering continuous, first-class support.
Your toolbox for greater profitability.
Added protection for your customers.
We offer a broad spectrum of protection products for the vehicles you sell, including hybrids and EVs, dealership theft and more.
We offer a broad spectrum of protection products for the vehicles you sell, including hybrids and EVs, dealership theft and more.
Support at every step.
We’ll supply training and marketing materials to help you maximize every sale. If a customer receives vehicle financing through Ally, we’ll also direct them back to you for products and services.
We’ll supply training and marketing materials to help you maximize every sale. If a customer receives vehicle financing through Ally, we’ll also direct them back to you for products and services.
A 96% customer satisfaction rate.
Customer claims are handled with ease and speed to help strengthen customer relationships.
Customer claims are handled with ease and speed to help strengthen customer relationships.
Claims handled within 24 hours.*
The vast majority of calls are answered in under 60 seconds and 95% of claims are resolved during the first call.
*96% of dealer-submitted, authorized VSC claims are paid in under
24 hours.
The vast majority of calls are answered in under 60 seconds and 95% of claims are resolved during the first call.
*96% of dealer-submitted, authorized VSC claims are paid in under
24 hours.
Drive results with a competitive mix of protection options.
Ally Premier Protection
Guaranteed Asset Protection (GAP)
Limited Warranty
Everyday Protection Products
Ally Auto Care
Theft Recovery
Ally Premier Protection
Customer peace of mind, satisfaction and PVR growth. Explore our comprehensive vehicle service contract coverage options:
- Major Guard – Our most comprehensive coverage
- Essential Guard – Fundamental coverage
- Feature Guard – Intelligent coverage for tech and safety features
- Major Guard EV – Ultimate coverage for EVs
Guaranteed Asset Protection (GAP)
For used and new vehicles, GAP helps your customers cover a remaining balance on their finance agreement when their vehicle is deemed a total loss as a result of an accident or theft.
- Commercial vehicle coverage, surcharge applies
- Insurance deductible coverage, where permitted by state law
- Available as a GAP waiver*
- GAP Plus – provides a $1,000 credit towards a replacement vehicle**
*GAP is not available in New York or Washington D.C.
**Contact Ally Account Executive for state availability. Replacement vehicle must be purchased from the original selling dealer.
Limited Warranty
Enhance the value of your inventory by providing Limited Warranty coverage on eligible used vehicles, with 3 limited warranty time/mileage options. Plus, expand opportunities on the back-end with an Ally Major Guard credit.
Additional Benefits:
- Our Limited Warranty counts towards your reinsurance position
- Lower Loss ratios help bolster profitability
- $1,000 increase in vehicle valuation when you add an Ally Limited Warranty to an eligible used vehicle and select “Certified” to finance that vehicle with Ally
Learn more about CPOV benefits by clicking to watch the video below.
Everyday Protection Products
Cover a broad range of everyday customer needs, from dent protection to key replacement, through several bundle options.
- Tire & Wheel Protection
- Dent Protection
- Theft Protection (Etch)
- Theft Protection (DNA)
- Appearance Protection (PolyPro)
- Appearance Protection (Ceramic)
- Windshield Protection
- Key Protection
- Multi Protection
Ally Auto Care
Encourage repeat customers in your service department with multiple coverage levels and help protect against a potential increase in service costs.
Ally Auto Care
- Covers a range of services including oil and filter changes, tire rotations, and more
- Can be customized based on customer driving habits and vehicle type
Ally Auto Care Plus
- Elevates Ally Auto Care offerings with next-level services and customizable coverage for most vehicles — including EVs and Hybrids
Theft Recovery
RecovR™
Monitor your inventory and locate stolen vehicles with the help of RecovR. This leading lot management and theft recovery tool can also be sold to your customers, giving you another opportunity to boost revenue.
- 90%+ average recovery rate in the first 24 hours*
*Actual time of recovery depends on timing of vehicle being reported stolen and law enforcement’s response to RecovR and/or the vehicle owner.
“[Ally] does a tremendous job of laying out our product penetrations and getting to the bottom of any deficiencies we might be seeing. They’ve created an excellent environment where the managers feel this competitive drive now to do better than the ones at the other stores. And so it pushes everyone to a higher level.”
– Richard Stephens, President, Stephens Automotive Group
“They came out and put together an annual syllabus, if you will, for about six different training sessions. Everything from situational leadership to crucial conversations, to managing retail operations, which allowed for my employees to learn how the business works, (and) how every department works with each other. And then probably what I got the most out of was just the leadership piece.”
– Steve Van Gorder, President, SVG Motors
“In our community, relationships mean everything. Our Ally reps come out weekly and they really are supportive. They’re able to get down and dirty with all of the things we need help with.”
– Jimmy Sisneros, General Manager, Motor City Buick GMC
“I wouldn’t be where I am today without the help of Ally and, maybe more importantly, the employees of Ally.”
– Steve Van Gorder, President, SVG Motors
Dig a little deeper.
Explore our range of products and services geared to help accelerate your dealership’s PVR success.
Auto Finance, F&I, Product Videos
Certified Pre-Owned Vehicle Benefits
Keep up the momentum.
All Ears Podcast | How F&I Is Driving Dealership Profits.
Matt Broome, senior director of product development at Ally Financial, discusses how inventory shortages are impacting F&I product sales and some tips for keeping sales going strong.
15 min read
Evolve F&I practices and exceed customer expectations.
To help evolve F&I practices and make sure dealers are in step with changing customer expectations, it’s important to present product offerings early in the sale and deliver a speedy transaction.
4 min read