Streamline your grounding and purchasing with Ally Ride Return.

What we’ll cover

• How the Ally Ride Return grounding tool works
• The tool’s useful capabilities and features
• How Ally Ride Return can benefit your dealership

As your customers approach the end of their lease, you want to be well-equipped to process returns, settle accounts and process documentation. Ally Ride Return can help you maximize your lease-end prospects by maintaining strong customer relationships and pursuing repeat business at your dealership.

Connect with your customers

The leasing process can be confusing for customers, especially when it comes to where and when to return their vehicles. If their research leads them to other lots, they may complete new lease transactions or vehicle purchases with your competitors. Ally’s goal is to help drive customers back to the originating dealer, by contacting lessees 180 days before their lease agreements end with schedule reminders and return tips. 

Stay streamlined and online

As a fully digital grounding tool, Ally Ride Return optimizes efficiencies for you and your lessees. Ally Ride Return helps you get quotes, process documents and return and purchase Ally-financed vehicles all in one convenient place, streamlining the process to help make lease-end easier for you and your customers. Within the tool, you can:

• Generate quotes for lease and retail accounts 
• Ground off-lease vehicles 
• Purchase vehicles for your inventory or customers using SmartCash 
• Submit all information and required documents digitally
• Manage tasks at your dealership with varying access levels 

Deliver grounding guidance

Your customers may be unsure what scrapes and scratches are worth repairing before returning to your lot. Ally helps your lessees get ready for the return of their leased vehicles with tools like a Wear Square and Dings and Dents brochure so there are no surprises at your dealership during wear-and-tear inspections. With these tools, your lessees are empowered with one more way to prepare for their return process.

Expedite your process

You, your employees, and your customers can enjoy faster processing times for title turnaround with Ally Ride Return. Using the tool for the titling approval process can reduce turnaround approvals from 30 days to less than a week. Keeping your operations efficient, convenient, and accessible can help your dealership with both customer retention and satisfaction.

Provide purchase options

You can also use the Ally Ride Return application to purchase vehicles for your own inventory or your lessees with ease, especially when using SmartCash. Dealers can easily access all transactions that have been completed with the tool, available all in one place.

Ally Ride Return also creates a smooth customer experience by allowing the completion of the entire vehicle purchase flow within the tool. Keeping the purchase process efficient, convenient, and accessible can aid in both customer retention and satisfaction.

Tip: When purchasing for customers, you’ll need to complete the Vehicle Sale Confirmation, provide the Bill of Sale as proof of resale and Assignment of Credits (if applicable).

Start now, finish later

Through Ally Ride Return, dealers can now start a transaction and finish it later. By activating ‘Need time to decide’ within the Vehicle Quote Details page, you will have up to 72 hours to complete the transaction. Once you’re ready to buy, view your pending transactions within your transaction history. If action isn’t taken before the three days are up (or the next payment date) Ally will automatically process the vehicle as a return.

Everything you need, all in one place

When it comes to your dealership’s lease-end opportunities, a smooth process for you and your customers is key. Ally Ride Return is your one-stop shop for quoting, grounding and purchasing vehicles at lease-end.