F&I
Stan Norton
City Auto Group, Memphis
F&I
Offering protection to customers while helping you drive satisfaction and profitability.
Looking out for you and your customers is only the beginning.
Our regional F&I team works to help position your dealership for the future by focusing on profitability and creating loyal, repeat customers.
Help diversify revenue opportunities beyond sales with F&I products, and help you meet long-term goals with unique financial structures.
Training and resources from our F&I team focused on your team’s professional development.
Best-in-class service includes paying 90% of claims within 24 hours.
Ally customer claims have a 95% satisfaction rate.
Nearly 50 years of covering vehicles.
95% first call resolution rating.
Mechanical field appraisal staff averages 20+ years of experience.
“So people ask me, has my PVR gone up since Ally’s come on board? The answer is yes, unequivocally absolutely.”
– Martin Herr, President, Kia of Murfreesboro
Full service
Solutions and support for every inch of your dealership and beyond.
Ally provides a full suite of products and services delivered by a stacked team that wants nothing more than to see you succeed.
On the Lot
Evolve F&I practices and exceed customer expectations.
To help evolve F&I practices and make sure dealers are in step with changing customer expectations, it’s important to present product offerings early in the sale and deliver a speedy transaction.
Off the Lot
All Ears Podcast | Building trust to attract, engage and retain customers.
Tammy Linkfield, senior vice president of Ally Financial Central Region, and Kelly Stumpe, CEO of The Car Mom, discuss developing customer trust amid current inventory concerns.